Reference

eslot Privacy Policy For Your Account

The eslot Privacy Policy explains how we collect, use and protect details connected with your account, device and wallet activity.

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Open Privacy Details Before Wallet Use

eslot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details needed to create and maintain your account, including your name, phone number, verification records, sign-in activity and messages sent to support. When you choose DANA, OVO, GoPay or QRIS, we process transaction references and status details needed to match a

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payment with your account; we do not need your wallet password. Device type, browser signals and approximate location may help us detect unusual access and keep the correct regional experience available. We use this information to provide account access, process requests, prevent misuse and meet applicable
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legal duties. Access and eligibility depends on local law, and some services may not be available in every Indonesian location. You can ask what data we hold, request a correction, or ask how long a record is retained through our privacy contact route.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT OUR TEAM

Check Privacy Requests Through Support

A clear contact path helps when you want to ask about your personal data rather than a wallet transaction.

DATA HANDLING

Explore How eslot Handles Account Data

We explain our handling choices at the point where they affect your account. The sections below cover the practical controls behind sign-in, payment matching, device recognition and privacy requests, so you can…

Collection

We collect account details you provide, phone verification results, payment references and support messages. Device and browser data can also be recorded when needed to recognise a sign-in or investigate account access.

Purpose

We use these records to create your account, confirm requested changes, match DANA or QRIS payment status, answer support questions, detect misuse and meet duties that apply where local law permits.

Cookies

Cookies can keep your session active, remember selected settings and help us understand whether a page is working. You can adjust cookie controls in your browser, although some account functions may then need another sign-in.

Account security

Phone verification helps connect account access with the correct profile. We may compare device signals, sign-in timing and account changes before accepting a sensitive request, including a wallet or contact update.

Retention

We retain records only for the period needed for account service, payment matching, dispute handling, misuse checks or legal duties. Retention can differ by record type, and we can explain the reason for a specific record.

Your request

You can ask for access, correction, clarification or deletion where applicable. Include your registered phone number and request details; we may verify ownership before changing or sharing personal account data.

Browse eslot Privacy Policy Answers

These answers address the questions we expect you to have before sharing account details or connecting an Indonesian wallet. If your situation is not covered, use the privacy contact path and include enough account detail for us to locate the relevant record.

It covers account details, phone verification, device and browser signals, cookies, support messages, payment references and how we use, retain, correct or delete those records where applicable.

No. We process the payment reference and status needed to match a transaction with your account. Your wallet password remains with the relevant wallet provider and should not be sent to support.

QRIS transactions create references and status details that help us identify whether a payment belongs to your account. We use those details for matching, support checks and dispute handling.

We record the phone number linked to your account and the result of the verification step. This helps connect sign-in and sensitive account changes with the correct profile.

Yes, you can ask for access, correction or clarification through the privacy contact route. Include your registered phone number and explain the record you want us to check.

We keep each record for the period needed for account service, payment matching, dispute handling, misuse checks or legal duties. Ask support about the reason and period for a particular record.

Our policy explains the general handling approach, but access and eligibility depends on local law. Some services or account actions may differ by location, including for you in Makassar.

eslot Privacy Policy For Your Account

Check Privacy Requests Through Support

Explore How eslot Handles Account Data

Collection

Purpose

Cookies

Account security

Retention

Your request

Browse eslot Privacy Policy Answers

01 What does the eslot Privacy Policy cover?

02 Does eslot see my DANA, OVO or GoPay password?

03 Why does the Privacy Policy mention QRIS payments?

04 What account data does eslot collect during phone verification?

05 Can I request a copy or correction of my eslot data?

06 How long does eslot keep account and payment records?

07 Does the eslot Privacy Policy apply everywhere in Indonesia?

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